520bd1 Privacy Policy — Your data is our responsibility

Introduction & Scope

Welcome to 520bd1. This Privacy Policy applies to information collected while using the 520bd1.click website and its mobile application. "520bd1", "we", and "our" refer to the organization that operates this platform.

By creating an account or using the 520bd1 platform, you are deemed to have agreed to this Privacy Policy. We believe that protecting each member's personal data is one of our most important responsibilities.

This policy follows both Bangladesh's applicable data protection guidelines and internationally recognized standards for data security.

What Information We Collect

520bd1 collects three types of information — what you provide directly, what is collected automatically, and what comes from third parties.

Directly Provided Information

• Full name, date of birth, and gender.
• Mobile number and email address.
• Home address and city.
• National ID (NID) number and photo — for KYC verification.
• Payment-related information — mobile banking number, bank account details.
• Messages and complaints submitted to support.

Automatically Collected Information

• IP address and device type.
• Browser type and operating system.
• Time of login and logout.
• A log of gaming activity — which games were played, duration, and bet amounts.
• Transaction history — records of deposits and withdrawals.
• Cookie and session data.

Purpose of Data Use

520bd1 uses the information it collects for the following purposes:

• Account Management: For registration, login, password recovery, and profile updates.
• Payment Processing: Processing deposits, handling withdrawals, and verifying transactions.
• Security Assurance: Detecting fraud, identifying multiple accounts, and preventing unauthorized access.
• KYC verification: To verify identity and confirm age.
• Customer Support: Resolving your complaints and queries.
• Legal obligation: Meeting the requirements of financial regulatory authorities.
• Platform Development: Statistical analysis to enhance your gaming experience.
• Responsible gaming: Identifying unusual betting patterns to provide members with timely assistance.

520bd1 never sells your data to advertisers or shares it with third parties for marketing purposes. This is our unwavering policy.

Sharing data with third parties

520bd1 shares information with third parties only under very limited circumstances:

Cases where data is shared

• Payment Gateway: Payment providers such as bKash, Nagad, and Rocket receive only the information necessary to process a transaction — nothing more.
• Game Providers: Game providers such as Pragmatic Play and Evolution receive only an anonymous session ID to run games — never your name or personal details.
• Legal Authorities: We may be required to disclose information in response to a court order or an official request from a regulatory authority.
• KYC Verification Services: Trusted third-party services may be used for identity verification purposes.

Cases where data is not shared

• To advertisers or marketing agencies.
• On social media platforms.
• To third parties for the sale or lease of data.
• Other gambling or betting platforms.

Data Protection Methods

520bd1 uses industry-standard technology to protect your data. Security is not just a feature — it is the foundation of how we operate.

• 256-bit SSL/TLS Encryption: Every connection on the website and app is encrypted. No third party can read data in transit.
• Encrypted database: All data stored on our servers is protected with encryption. Passwords are kept in hashed form — no one can read them.
• Access Control: Within 520bd1, only authorized personnel can access your data, and only when necessary.
• Firewall & Intrusion Detection: 24/7 server monitoring and automated threat detection.
• Regular Security Audits: External security specialists conduct regular penetration tests.
• Two-Factor Authentication: Members can enable OTP-based two-factor authentication at any time.

In the event of a security breach, affected members will be notified within 72 hours and the issue will be resolved as quickly as possible.

Data retention period

520bd1 does not retain your data beyond what is necessary. Retention periods vary depending on the type of data:

Once the retention period expires, data is securely deleted or permanently anonymized so that no individual can ever be identified from it.

Cookies & Tracking Technologies

520bd1 uses cookies — small text files stored in your browser that help keep the platform easy to use.

Types of Cookies We Use

• Essential cookies: To maintain login sessions and ensure site security. Without these, the site will not function properly.
• Performance Cookies: To understand which pages are used most — anonymous data only, not linked to any identity.
• Preference Cookies: To remember your language preference, dark mode, or other display settings.

520bd1 does not use third-party advertising cookies or cross-site tracking cookies. Cookies can be disabled from your browser settings, though some features may not work as a result.

Member rights

Every registered member of 520bd1 has certain rights over their own data. We respect these rights and make them easy to exercise:

• Right to Know: To find out what information we hold about you, write to us at support@520bd1.click.
• Right to Rectification: If any of your information is incorrect, you can update it — either through your profile settings or by contacting support.
• Request for deletion: Upon account closure, you may request the deletion of any data we are not legally required to retain.
• Right to restrict processing: You may request that we stop using your data for specific purposes.
• Right to Complain: If you believe your privacy has been violated, you can report it directly to 520bd1.

To exercise your rights, email support@520bd1.click or contact us via live chat. All requests will be responded to within 30 days of receipt.

Protection of Minors

520bd1 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal data from minors.

• Date of birth is verified at the time of registration.
• Age is verified through NID during the KYC process.
• If a minor accidentally creates an account, it will be closed and any collected data will be deleted.

International Data Transfers

Because 520bd1 works with world-class game providers, some data may be processed on international servers. In such cases:

• Only the minimum necessary data is transferred.
• Partner parties receiving data are contractually bound to comply with international data protection standards.
• All data in transit is always encrypted.
• During game sessions, only an anonymous session ID is transmitted — never your name or identity.

520bd1 ensures that no matter where your data travels, the same level of protection promised at the point of collection is consistently maintained.

Policy Changes & Notifications

520bd1 may need to update this Privacy Policy due to changes in business, technology, or applicable laws. If any changes are made:

• The "Last updated" date at the top of the page will reflect any changes.
• For significant changes, members will be notified via mobile number or email.
• A warning notice will be displayed when you log in to the platform.

Continued use of 520bd1 after any changes take effect will be considered acceptance of the updated policy. If you do not agree, you may request that your account be closed.

Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with 520bd1:

• Email: support@520bd1.click
• Live Chat: Visit 520bd1.click and click the live chat button — Bengali support is available 24/7.

We aim to respond to all complaints within 10 business days. Complex cases may take up to 30 days — you will be notified in advance if that is the case.